Can I recieve a Carer Ticket?

If you purchase a Standard Entry Ticket from our website and advise in your booking notes that you will bring a carer, you will be issued with an extra free Standard Entry ticket for your carer when you arrive, provided that you produce any of the below documentation.

  • Entitlement to Disability Living Allowance for children under 16 or Personal Independent payments for those aged 16-64, either in the form of a letter stating that the benefit has been awarded, or the actual Allowance book

  • Attendance Allowance or Carer's Allowance letter of award

  • Incapacity Benefit books, or a letter notifying the recipient that the benefit has been awarded

  • A Blue or Orange badge, or

  • In the case of visual impairment, a registration card known as the BD8 or a Certificate of Visual Impairment (CVI).

  • International Proof of Disability (ISA (international symbol of access) or similar must be printed on it)

If you wish to purchase a High Tea Ticket from our website, we will require the above evidence to recieve a 25% carers discount on High Tea with Cats. As a small independent business in a volatile sector, we do not offer complimentary tickets for High Tea. The 25% discount is our reasonable adjustment offer, taking into account the size and availability of resources for our small organisation. Please contact bookings@ladydinahs.co.uk to make arrangements.

At least one item of the documentation listed above must be shown. This is to prevent abuse of the carer discount offer. No complimentary or discounted tickets will be given if evidence is not provided on arrival and our team will not tolerate any form of abuse in the event of refusal.

Please ensure you bring the necessary paperwork to recieve the discount you are entitled to.

you must tell us if you are bringing a carer

Our capacity is limited to 30 guests, and we are not insured for more. Be sure to tell us if you are bringing a carer so we can prevent overbooking. We have to turn away surprise guests if their arrival places us over our insured capacity, so it’s important to tell us who is coming.

Do you have an additional form of evidence?

If you have an alternative form of evidence that you feel should be accepted, please contact bookings@ladydinahs.co.uk for consideration.