Refund policy

Returns

PRODUCTS: If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You will need to contact us at info@ladydinahs.co.uk to arrange a return and refund. Cat treats and other perishable items cannot be refunded.